To put batteries in the 3D Lite Board, locate the battery chamber near the red power button. Remove screw. Place three AA batteries in the correct position as displayed inside the 3D Lite Board. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries. Non-rechargeable batteries are not to be recharged.

To put batteries in the Triangle Power Base locate the three screws on the back of the base and unscrew them. Place a AA battery in each of the three chambers in the correct position as displayed. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries. Non-rechargeable batteries are not to be recharged.

The 90-degree shape cannot fit an LED light inside therefore the 90-degree shapes do not light up, but are essential to constructing most models.

If you have other shapes that do not light up, it could be because the peg that it is plugged into has a fault inside, or that individual peg has shorted out. To determine which peg is not feeding the current, test each side of each peg individually. You can call or email us and we will replace defective pegs. Send in defective pieces to be recycled.

Instruction Manuals are available for download here. They are also available for download on each individual product kit page within LaserPegs.com

We apologize if your kit is missing pieces. Just contact us at Support@LaserPegs.com and we’ll replace those missing pieces for you.

Laser Pegs® stands behind all of our products. If you have any product that is defective, we will replace it for free; we just ask that you send us in your defective part. Please email us at Support@LaserPegs.com with any issues.

Please be sure you have high quality, new batteries. Get a good look at the connections and be sure that all of the positive ends of the batteries are touching their respective positive receivers. If they are not, you can use a little piece of folded tin foil between the battery and positive receiver as a fix. You just have to make the connection happen. If this still does not work for you, let us know with a phone call or email and we can replace it for you. Send in the defective base to be recycled.

As the battery power weakens, the current will slowly fail and some Laser Pegs® will illuminate (typically reds and yellows) and some won’t. When the Laser Pegs® dim they are likely not broken, they just need stronger batteries or an AC Adapter. Be sure to remove batteries before using the AC Adapter.

With electrical toys and the nature of all the parts inside of each peg, there can be errors in production or things come loose in shipping. Test the peg on all sides and if it does not stay lit, you may have a defective peg. Just contact Support@LaserPegs.com and we can send a replacement.

The Laser Pegs® draw very little current, however one peg draws a certain amount of energy and two pegs draw nearly double! It is important to note that the battery life is entirely dependent on how many Laser Pegs® you have connected to the power base at one time. We strongly suggest buying an accessory AC Adapter from our website www.laserpegs.com. The AC Adapter allows for the Laser Pegs® to be very bright all the time managing the low voltage current perfectly! Batteries may give you undesired results depending on how many Laser Pegs® are connected to the power base. It is just the nature of the product - not a defect!

Each peg hole on the 3D Lite Board lid has a small metal pin inside. At no time should that metal pin touch the outer metal ring in the peg hole. If your lite board fails to light up, it could because one of those pins is bent and touching the side ring. Inspect your lid carefully. If you find the bent pin, simply push the pin back towards the center so it does not touch the outer ring, as this causes a short.

Also, the AC Adapter should be plugged into the hole on the side of the lite board lid near the red power button. If you accidentally plug this into one of the peg holes on top of the lid, you could short out your lid.

The 3D Lite Board lid could also be shorting if there is one peg that is defective in the board. To find the bad peg plug pegs into your lite board, testing each side. If they are staying lit, continue to add pegs to the board. When you plug in a shorted-out peg, all the other pegs will go off. This is your bad peg. Note which shape it is and call or email us for a replacement, and send in the bad peg for us to recycle.

The Laser Pegs® will be brighter and last longer by using an AC Adapter.

The product will absolutely be more enjoyable to use and kids can build for hours on end not using batteries which are not good for the environment. Also Batteries are expensive! Buying an AC Adapter will save you money instantly and make the product much more fun all the time. You can use a 4.5-volt adapter or even a 5-volt adapter with the power base. You can use up to 80 pegs on our triangle power base and up to 200 pegs on our 3D Lite Board power base when using an AC Adapter.

Remember to remove the batteries from your power base before using the AC Adapter.

When only the reds and yellows illuminate that means the batteries are very weak and need to be changed. The red and yellow LED's are the easiest to illuminate that is why they are the only ones lit up when the batteries are almost completely out of energy. Laser Pegs® are best used with an AC Adapter 4.5 volt sold separately.

Yes. Each Laser Peg is color coded on the circuit board inside each shape. There is NO LED in The 90-degree peg.

Laser Peg pieces don’t belong in a landfill - We want them back! All pieces of Laser Pegs® are 100% recyclable. We will gather them up and send them to our factory, to be dismantled and reused. Send your Laser Pegs® back to us and we will replace them, piece for piece.

Unusable pieces can be sent to 8304 Consumer Court, Sarasota FL 34240. Just be sure you include a return address and contact information to get your replacements.

Will Laser Pegs® shock my kids or me?

Do Laser Pegs® comply with federal safety testing guidelines?

What age is appropriate for Laser Pegs®?