Please visit our store locator on our website. We try to keep this database as current as possible however we do not update it everyday and we continually add new resellers everyday. Alternatively you can call us for a location near you or email us.

No. We do not have any plans in going into mass retailers. We like specialty stores across the USA. We want to build a strong brand with the Laser Pegs product line.

Actually no! We could not fit an LED inside the 90 degree shape therefore all that shape is doing is transferring low voltage current to the next shape!

Laser Pegs draw very low current and do not output enough voltage to shock children or adults, whether you use batteries or our AC adaptor (recommended and sold separately).

Instruction Manuals are available for download here. Also on the models page you can download pictures, videos and improved manuals for more models not listed in any of our retail kits!

Laser Pegs stands behind all of our products. If you have any product that is defective, we will replace it for free, we just ask that you send us in your defective part. Please email us a support@LaserPegs.com with any issues.

The Laser Pegs draw very little current however one peg draws a certain amount of energy and two pegs draw nearly double! It is important to note that the battery life is entirely dependent on how many Laser Pegs you have connected to the power base at one time. We strongly suggest buying an accessory AC adapter from our website or radio shack. The AC adapter allows for the Laser Pegs to be very bright all the time managing the low voltage current perfectly! Batteries may give you undesired results depending on how many Laser Pegs are connected to the power base. It is just the nature of the product not a defect!

How long will the triangle power base last with 10 Laser Pegs connected to it running off new alkaline batteries?

The Laser Pegs will be brighter and last longer by using an AC adapter. (sold separately)

The product will absolutely be more enjoyable to use and kids can build for hours on end not using batteries which are not good for the environment. Also Batteries are expensive! Buying an AC adapter will save you money instantly and make the product much more fun all the time. You can use a 4.5 volt adapter or even a 5 volt adapter with the power base. You can use up to 80 pegs on our triangle power base and up to 200 pegs on our 3D Lite Board power base when using an AC power adapter.

When only the reds and yellows illuminate that means the batteries are very weak and need to be changed. The red and yellow LED's are the easiest to illuminate that is why they are the only ones lit up when the batteries are almost completely out of energy. Laser Pegs are best used with an AC adapter 4.5 volt sold separately.

Laser Pegs regularly tests its products to maintain compliancy and ensure product safety for children.

Not all Laser Peg shapes illuminate. The 90 degree shape does not illuminate due to the fact there is not enough room to supply and LED inside the part. If you have a number of Laser Peg shapes that do not illuminate it is very possible there is a bad Laser Peg shape and the low voltage current is not feeding the next shape with current. Please email us and we will replace the part. Our goal is quality however please understand whenever you manufacture an electrical item things can go wrong! We are here for support! Contact us!

Please email support@laserpegs.com or check to see if you are using case sensitive letters in the code.

If we run promotions we will email you the code through our advertisements. Please register for our newsletter and don not miss out on our special promotions and new Laser Peg kit releases!

Laser Pegs can be sold on eBay however our certified resellers have to adhere to MAP pricing. If they discount the items on eBay Laser Pegs main office will contact the reseller and ask them to remove the items.

Alternatively if someone list the items after they played with it consider bidding because the Laser Pegs are a great toy that will last for many years!

No. If our certified resellers do not adhere to our MAP pricing policies we will either buy back the inventory they have in stock or ask them to remove the item from their website. If they do not comply with either one we will not resell them anymore of our product for them to resell.

We strive to build a long term brand and cannot allow discounters online with very low overhead to compete with our retailers with much higher overhead. Our goal is to continually make new exciting kits for kids and adults to build and learn. It is very hard to do without proper policies in place from our certified resellers!

No. Contact us and we will solve any issues faster than a store would. If you seek a refund we just need a copy of your receipt and we will take care of the issues. If you have a defective part we will replace it for free!

If you have any part that is defective we will replace it for free. Please contact us or email us at Support@LaserPegs.com and we will send you out any part that may be defective. Typically we ask you to send in the defective part. It is very important to note we one of our largest resellers told us we have less than a 2% return rate which is unheard of in the electronic industry. We strive to learn and improve the Laser Peg product line and will do whatever it takes to make you happy and make the product better!

We offer a 90 day guarantee on all kits. Make sure you have a receipt!

Laser Pegs are ultrasonically welded together. They are not glued at all! When you Ultrasonically weld plastic the plastic needs to be perfectly aligned with the adjoining piece and if it is not perfect the ultrasonic weld could be faulty! Just email support@LaserPegs.com and we may ask for pictures of the defective part however we will replace the part for free. We need your address and the stated shape that is defective and our job is to make you happy and get you back to building with the Laser Pegs!

We offer a unprecedented 90 day guarantee on parts and power bases of the Laser Pegs. We strive to learn and improve our manufacturing process. Just email us any issues you have and we will take care of them right away! Our number one goal is to make certain the end users have an unforgettable ultimate toy EXPERIENCE with the Laser Pegs brand!

Laser Pegs works with 13 of the top toy rep groups in the country. You can email Sales@LaserPegs.com and we can direct which toy group in your area has exclusive rights to resell the line. If you are outside of the USA we are continually looking for the right partners to work with. Please email us and we will send you our requirement sheet to see if you qualify becoming an exclusive distributor in your country.

Please email Sales@LaserPegs.com and we will direct you with the right toy rep group within your territory. Our toy reps strive to help you obtain the fastest shelf velocity on the planet!

Yes however we strongly recommend you use our exclusive toy rep groups to purchase the Laser Pegs wholesale. They know from reselling the brand continually what it takes to optimize the best sell through in your store!

Yes we do offer quantity discounts however you must qualify to become a reseller of the Laser Peg brand and must adhere to our MAP pricing policy.

Yes we do offer quantity discounts however you must qualify to become a reseller of the Laser Peg brand and must adhere to our MAP pricing policy.

Yes we do. Please visit www.ShelfVelocityDisplays.com we offer two types. Counter top displays and Stand alone units. The Stand alone units move more product faster! However if you do not have enough room a counter top display works nicely. Some stores use both!

We ship to all countries all over the entire world! Just call the order in and we will get an shipping estimate for your order. If the order is valued over 100.00 we may need to verify the address of the credit card you are using.

Yes. Please act as though you are processing an order online. Calculate the total order and mail a check to:
Laser Pegs ventures LLC.
8304 Consumer Ct.
Sarasota Fl. 34240

Yes. You can call in your order at 941-371-0909 or mail a cashiers check to our headquarters. We sell all over the world and maybe can put you in touch with our certified resellers in your area.